FoneRoute Support Center
Get expert support for AI calling, Cloud PBX, SMS API, auto dialer, and unified communication solutions. Fast assistance and reliable technical help.
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Email Support
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Phone Support
Open a support ticket for detailed technical issues.
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We're here to help. Find answers to your questions and ways to get in touch with us.
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Frequently asked questions
How do I set up my voicemail?
To set up your voicemail, dial *99 from your FoneRoute device. You will be prompted to record a new greeting and set a PIN for security. Follow the audio instructions to complete the setup.
What are your international calling rates?
International calling rates vary depending on the destination. You can find a full list of our competitive rates on our 'International Numbers' page or by contacting our support team.
How can I track my usage?
You can monitor your call history, data usage, and billing information in real-time through your personal FoneRoute dashboard. Log in to your account on our website to access it.
My phone isn't working, what should I do?
If you're experiencing service issues, first try restarting your device. If the problem persists, check our network status page for any known outages. For further assistance, please contact our technical support team.